Refund policy

All Sales Are Final

Please carefully review your order before confirming your purchase. All sales are considered final. We do not offer refunds or exchanges for any products or services, as each item is made to order (MTO).

Non-Refundable Items or Services

All items or services purchased from WandrinFae are non-refundable unless otherwise specified by WandrinFae.

Exceptions to the No Refund Policy

Exceptions to our No Refund Policy include:

  • Defective or Damaged Items: In the case of items that are received defective or damaged, please report this within 5 days of receiving them. In such cases, a refund may be provided at the discretion of WandrinFae.
  • Wrong Item Sent: If you receive an item different from the one you ordered, please notify us within 5 days for a possible refund or exchange.
  • Incomplete Service: If a purchased service is not fully delivered or does not meet the predefined criteria as advertised, a partial or full refund may be considered.
  • Legal Requirements: We will honor any refunds required by applicable laws or other conditions or circumstances where we are legally obligated to do so.

How to Contact Us

For any questions or concerns regarding this No Refund Policy, please contact us at:

  • Email: wandrinfae@gmail.com

We reserve the right to modify this No Refund Policy at any time, effective upon posting of an updated version on our website. Please regularly check www.wandrinfae.com for updates.